Do you have a showroom? Yes, we do have a showroom in the Mt. Lebanon area in Pittsburgh, PA. Please call for appointment 412-279-1247 Back to top
	What are the payments options? Payments can be made by credit card thru our paypal secure merchant account. We also offer google checkout. If you do not feel confortable making online payments, you can call us at 412-279-1247 to make a phone payment or for our mailing adress to send a check Back to top
	Where do you ship? At this time, our shipments are limited to the 48 contiguous US States Back to top
	How long does it take to ship? Items that are in stock usually ship within 3 to 5 business days. If items are on back order, you will receive a notification by e-mail and your credit card will not be charged Back to top
	Will I receive a tracking order for my shipment? As soon as your order is ready to ship, you will receive an e-mail with the tracking number that will allow you to check on the status of your order Back to top
	Do you charge sales tax? We only charge the 7% states tax for orders being shipped in the state of Pennsylvania Back to top
	Is your checkout secure? Our website uses "secure socket layer" SSL for a secure checkout. We take every measure to prevent the loss and misuse of all the information we gather from you. As soon as we process your payment, your information is completely deleted and we have no longer access to it. Back to top
	How about your customer service? We offer a personalized customer service. Any questions or requests will be answered in a timely manner. All you have to do is call us at 412-279-1247, or contact us thru our contact form and we will get back to you promptly Back to top
	How about returns? We would like you to be completely satisfied. If you need to return your items, we would appreciate it if you would call us first, so we can expect those items back and refund you the appropriate amount. After 10 days of receipt of your shipment, we will have to charge a 15% restocking fee. Shipping charges cannot be refunded. Please bear in mind that personalized items cannot be returned Back to top